Akeneo
Trustworthy answers from your company’s knowledge
Akeneo is the quality and routing control plane for internal knowledge engines—evaluation, scoring, and optimization for RAG and agent-based assistants.Enterprises are rolling out copilots fast—but reliability, explainability, and governance lag behind. Akeneo helps teams measure answer quality, reduce hallucinations, route queries to the right sources/models, and continuously improve performance over time.Artificial
Knowledge
Engine
Navigation &
Evaluation
Optimization
Why Akeneo?
Trust in Internal AI
Internal knowledge assistants fail in predictable ways — and most teams can’t measure or fix them systematically.- Retrieval breaks: wrong source, wrong version, stale docs, missing context, weak metadata.
- Overconfident hallucinations: plausible answers with no support, especially in policy-heavy domains.
- Poor routing: the system doesn’t know when to search which source, use tools, or escalate.
- No governance metrics: “How accurate are we?” and “What changed this week?” are unanswered.If you can’t measure trust, you can’t scale adoption.
What is Akeneo?
Quality + Routing for Internal Copilots
Akeneo is an R&D initiative focused on internal knowledge engine optimization—the evaluation, scoring, and routing layer that makes enterprise RAG and agent systems more reliable, explainable, and governable.
Product Overview
Key Capabilities
Evaluation & Scoring fFameworkScore answers for groundedness, citation support, completeness, refusal quality, and policy compliance using a hybrid of deterministic checks + LLM-as-judge + calibrated human review.Retrieval DiagnosticsMeasure retrieval quality (relevance, diversity, freshness), identify source-of-truth gaps, and pinpoint whether failures come from data, chunking, retrieval, or generation.Routing & ArbitrationRoute each query to the right knowledge base(s), retrieval strategy, and model tier based on confidence and risk. Add escalation gates when needed.Hallucination Risk & Trust SignalsAssign a risk score per answer, detect weak evidence and contradictions, and produce explainability artifacts stakeholders can understand.Continuous Improvement LoopTurn production traces into test sets, detect regressions, and track trust score over time.Analytics DashboardsStakeholder-friendly visibility into accuracy/trust trends, top failure modes, and root-cause breakdown.
Security
Governance by Design
Internal copilots touch sensitive data and powerful workflows. Akeneo is designed around least privilege, traceability, and measurable controls.- Permission-aware evidence and routing
- Audit-ready evaluation artifacts and trust reporting
- Configurable data retention and redaction patterns
- Human-in-the-loop gates for high-risk responses
Pricing
Pricing that scales with production usage
Akeneo is priced for teams moving from prototype to production reliability, with packaging that reflects evaluation depth, trace volume, and governance requirements.Plans (Early Access):- Individual — pilot program and core scoring/routing concepts
- Team — production evaluation + dashboards
- Enterprise — advanced governance, security controls, deployment optionsRequest early access below
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